Frequently Asked Questions
Everything you need to know about your Carvin Audio gear and orders.
What is the standard shipping time for amplifiers and audio gear?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days depending on your location and the weight of the equipment.
Do you offer a warranty on your electronic products?
Yes, all Carvin Audio products come with a limited 1-year warranty covering manufacturing defects in materials and workmanship from the date of purchase.
What is your return policy for audio equipment?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a refund, minus shipping costs.
Do you ship your products internationally?
Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package dimensions.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are your power amplifiers compatible with international voltage standards?
Many of our modern amplifiers feature universal power supplies (100V-240V). Please check the specific product specifications page to ensure compatibility with your local voltage.